Plone Support & Maintenance — Pretaweb - Plone Australia Support & Development

Support Service

Implement an Enterprise Plone solution with the security of knowing it can be reliably supported by PretaWeb's team of Plone specialists.

PretaWeb provides reliable, top tier support services backed by our expert technical team. Our support packages are available to any business, government department or organisation using Plone. We offer off the shelf support packages for the Plone base system and a list of trusted plug-ins.

This gives you the security that your solution is fully supported with a very flexible service. We offer a combinations of support offerings to match your needs.

A Plone support service is an annual subscription agreement between your organisation and PretaWeb for reliable assistance when you need it.

Maintenance Service

Let a professional team of expert Plone developers and administrators maintain and service your Plone server/s at regular intervals.

Have you invested in a Plone solution and have no one to keep the server maintained?
Would you feel safe in knowing that your Plone server is updated with the latest security patches?

PretaWeb can help you with our maintenance services.

Your server will receive regular maintenance, check-ups, software upgrades, regular analysis and a site architecture that stays up to date. PretaWeb will perform:

Regular performance testing and tuning
Database maintenance
Verification of backups
Cache tuning
Site statistics
Memory tuning
Load balance tuning

Security updates are applied within 48 hours after they are released. After the maintenance is completed, you will receive a report on what was done, the health and status of your site. At regular intervals, PretaWeb will upgrade your site to the next point-release of Plone.